Frequently Asked Questions
What type of clients do you work with?
We work primarily with mid-size to small remodeling and home building industry professionals. This includes home builders, home remodelers, interior designers, associate specialty companies, developers, and real estate agents.
We do not work with national builders at this time.
From these companies, we work with a variety of individuals, from owners to marketing managers, to office managers.
Do you only work with local Minnesota companies?
We predominantly work with clients in Minnesota, but also with companies across the United States.
Most of our communication takes place over technology: email, online meeting software, or over the phone. We’re pros at making any arrangement work!
What type of services do you offer?
We offer custom marketing services for building and remodeling industry professionals. Visit our pricing page to see what we offer.
Our main goal is to help our clients stay in front of their past and future clients. This is achieved in various ways, depending on your target market. Most often is through personal touches, e-newsletters, direct mail, social media, and more.
Do you require a long-term contract?
No. Having been in this industry long enough, we understand that things can change. We don’t like long-term contracts either, so why would we make our clients sign them? We ask that you give us 60 days' notice if you choose to cancel or downgrade your services.
How much does it cost to work with you?
Short answer: We are affordable. We don't believe in wasting money on unnecessary marketing.
We assist some clients with all of their marketing, and for others, we just fill in the gaps. Most often, these are items that they need help staying consistent with, such as e-newsletters, blog posts, website updates, social media posts, and direct mailers.
Our clients spend between $550 and $6,000 a month with us.
How much time do I need to invest?
You will need to invest a little time up front to get us all the items that we need to get started. Such as your logo, company information, access to software, etc.
Once we get settled, you’ll hear from us a couple of times a month. Typically, at the beginning just for a check-in, and then most likely one or two times throughout. We send you quick updates and links as we complete your work.
How do we get started?
Simple, send us an email to set-up a time to chat. Through a quick discovery phone call, we will determine if we are a good fit to work together. We will then send you a checklist of items we need to get started.
Which company employees do you usually work with?
We work with office managers to business owners to marketing managers; whoever your marketing point person is!
What if I have needs that are different from the services you offer?
Give us a call, and we will see if it's something we can do or not based on our team’s strengths.
Is there a price break for using more of your services?
Absolutely; bundling helps.
What are your thoughts on social media?
We help our clients with social media. Our clients have ranged from wanting us to manage their entire account independently to working together on both posting and engagement.
Social media is fantastic for keeping in touch with your past and future clients, but it’s not the end all be all in marketing. There are so many additional options available based on who you are trying to reach.
How do we pay you?
Clients typically pay us by check. We send a simple invoice at the end of each month. Our terms are net 15.
How do you stay current on marketing trends?
Our whole team loves learning! We take both online and live classes each year. We network with industry peers and our vendor partners. We listen and learn a lot from our clients. And last, we teach each other, so everyone on our team is armed with similar knowledge.
How do you stay current on remodeling trends?
Number one, we learn from our clients! Number two, we read industry publications.